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IGT Revitalizations
Redesigning the patient and physician experience
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Philips is known for highly developed radiology and ultrasound devices. Part of this reputation relies on spatial designers working alongside both installers and the hospital staff to align the space to the tech. Our goal is to achieve peak efficiency alongside Philips refined technology to create a fully optimized environment.
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This enterprise project integrated on-site workshops and research, strategic planning and workflows, and design deliverable.
Team and role
Spatial and strategic designer
Pre and post-op recovery spaces
2021-2022
Philips Strategic Design Consulting
Improved surgical space capacity and through-put by 19%, achieved 100% sight-lines and increased capacity by 11% via strategic design and stakeholder collaboration.
Outcomes
Context
What is the problem?
The hospital system has chosen to switch to the Azurion system. The hospital requested a department that stood up to the tech.
The existing plans relied on traditional nurse stations that creating blind zones in sightlines to patient rooms
The hospital was relying on traditional styles of recovery, reducing the number of rooms available.
How can we help?
Can we bring in our range of expertise in newer medical practices, spatial understanding and familiarity with the systems to create a refined and efficient departmental recommendation?
Goals
Increase overall efficiency of the pre- and post-op patient throughput.
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Establish stronger standards of patient safety.
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Utilize direct staff and patient research to align the design to their needs.
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Increase overall staff satisfaction and patient experience.
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Patient flow
On-site analysis
The team spent time on site speaking and interviewing the staff to understand the use cases and needs for the department.
Intersecting during the construction created challenges, but by providing designs not only for the IGT spaces themselves but also the pre/post op and waiting spaces, we were able to align the needs of the patients and physicians better.
Original bay prep planning
Challenges
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Decentralized satellite nursing stations are utilized to (mostly) cover sightlines, but less efficient
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Ratio of prep bays to lab space is low when planning for future growth
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Secondary storage is small and interspersed within staff space
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Flow between areas A and B is not as efficient as possible to avoid high-traffic/maneuvering issues
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Reception is oversized, reducing care space. Other options exist to accommodate for reception needs
Specifications
81%​​
​​24​​
3
​2​
​2​​
​6
Sightline coverage
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Pre/post bay
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Radial recovery
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Full nurse stations
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Partial nurse stations
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Restrooms
Recommendations
Recommendations
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Two large nursing station “cores” allow for 100% sightlines and gradual filling of the department.
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Reduction of waiting space emphasizes patient care areas, leveraging adjacent public amenity spaces and sending a message of efficiency and tech-forward design
Net increase of (2) Pre/Post bays with more direct clinician circulation allows for future growth
Possible conference and/or flex space
Staff/patient sided Consult rooms
5
Specifications
100% (+ 19%​​)
​​24​ (-3)
8 (+5)
2
0 (-2)
5 (-1)
Sightline coverage
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Pre/post bay
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Radial recovery
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Full nurse stations
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Partial nurse stations
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Restrooms
Concept
